[928uk] Radiator - Problem Solved!!928uk at 928.org.uk

[Angus]

I already forwarded Robs original email to the MD of Porsche GB who Ive 
been corresponding with on and off for a while as he's a 928 fan.

They have replied to say he will look at it when he returns on 
Tuesday...
Of all the manufacturers in the world I do think Porsche are the only 
one who really care about this kind of thing. We're all potential new 
928 buyers after all. So lets see 360 list participants times 100k 
(assuming we all get a big loan :-) ) is 36 million quid of customer 
muscle power.

Hopefully we will get a response.

Stuff like this makes for unnecessary bills - its such a shame and 
really hurts the Porsche name as well as reinforcing the idea that old 
Porsches are expensive.  Perhaps we should all visit JCT at the same 
time for 87 point checks on our cars. We did this at AFN Chiswick at an 
open day they had in the early days of the list and it was a massive 
laugh because they could not understand why all their service bays had 
928s in al morning....

Angus

On 17 Jul 2004, at 11:44 pm, Mike Dawe wrote:

> Angus, if this swindling of list members occurs at JCT600 could we not 
> compile a dossier of verified complaints and send them to Porsche HQ 
> in the UK . If there was anything other than a quick and satisfactory 
> response we could write to Stuttgart and the motoring mags. 
> Let Porsche take the action.This kind of business practice could stain 
> the name of Porsche significantly. I think that they will be most 
> concerned.  Why should we let the bloody weasels get away with such  
> an criminal attitude.....but then I suspect it is endemic in the motor 
> trade. Mike (T reg) 
> -----Original Message-----
> From: 928uk-bounces at 928.org.uk [mailto:928uk-bounces at 928.org.uk]On 
> Behalf Of Beocentre at aol.com
> Sent: 17 July 2004 20:34
> To: graham.manning at tso.co.uk; dj011b5865 at blueyonder.co.uk; 
> angusf at mac.com; 928uk at 928.org.uk
> Subject: Re: [928uk] Radiator - Problem Solved!!928uk at 928.org.uk
>
> Guys,
>
> When I finally took my car to Strasse who did the minor repair the 
> Owner commented that he has had countelss people coming to him who 
> have been given bad tidings by JCT only to find out that the jobs have 
> not needed doing at all or that major components have not needed 
> replacing (as in my case).
>
> Apparently Strasse was set up some ten years ago - 90% of the staff 
> are all ex JCT600 so officially Porsche trained. I dont think that 
> there is any love lost between the two companies in fact I was told 
> that Strasse were accused of 'poaching clients' and solicitors were 
> involved. This was not the case at all, customers such as ourselves 
> with 'older' vehicles wanted a good job doing but without having to 
> pay the OPC rates and getting the job done by true Porsche 
> enthusiasts.
>
> I am certain the the main dealers get away with carrying out 
> uneccessary work all the time. The sort of clients that the likes of 
> JCT generally deal with (very wealthy ones) would probably just trust 
> them and agree to have the work done.
>
> I dont know what the answer is but it is as good as a Salesman 
> knocking on an old ladies door and telling her she has a loose slate 
> but the whole roof needs replacing.
>
> I am still furious about this matter and I will be writing to JCT600's 
> general manager.
>
> Rob
>
> 89 S4 Auto
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